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What Zappos Customers are Saying!

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February 14th, 2017

Hello! I wanted to email and let everyone at Zappos know how happy I am with your service. In a time when it seems like customer service is less of a focus for most companies, Zappos continues to exceed expectations! Each time I call I am extremely pleased by the help, knowledge and general feeling of someone caring about whatever issue I'm having. You all are doing everything right and will have my business forever!

Latest Reviews

  • Julianne Posted: Reviewer: from California Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    These are now my favorite shoes. They did feel a little rough above the heel part but I beat that part up a little to soften it and they feel great now.
  • Jayla Posted: Reviewer: from SF, CA Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Really pretty shoe, quilted insole so comfy too. Funky heel. Unfortunately it runs 1/4 - 1/2 size small so I will have to return. Would've bought in both colors if I could've!
  • UA Glyde RM Posted: Reviewer: from CA Overall: 2 Stars Comfort: 1 Stars Look: 2 Stars
    These were not great for our purposes - all star summer with practice every day and tournaments every weekend. They weren't comfortable and seemed cheaply made. Not impressed with these.
  • Pitstop Penny Driver Posted: Reviewer: from lakewood nj Overall: 4 Stars Comfort: 5 Stars Look: 5 Stars
    very good shoe,comfortable, the inner sole fell apart after a few months and now 7 months in the front of the has hole
  • Longly Posted: Reviewer: from SF, CA Overall: 4 Stars Comfort: 4 Stars Look: 4 Stars
    Really pretty in the black suede and the brown/taupe patent. A bit funky and different than the typical pump to wear with pants at work. Would definitely have kept both pairs, but runs about 1/2 size small so I will have to return them. Bummer.
  • Ralene Luster Posted: Reviewer: from East Hartford, CT Overall: 3 Stars Comfort: 1 Stars Look: 5 Stars
    When I came across these I just had to buy them. They looked really funky, & being Clarks (which I've had great luck with), figured they were a guaranteed fit. When I got them I couldn't wait to try them on, but what a shocker! I couldn't even get my feet into them. This has never happened to me with Clarks. I really don't know what's going on with them, but now I'll think twice before buying another pair.
  • First Gloss (Toddler) Posted: Reviewer: from Arizona Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Loved them!
  • Casma Posted: Reviewer: from Washington, DC Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Wow! So cute and comfortable! I walk in these all day without blisters. I was worried that the laces would chafe the arch of my foot, but they haven't. There's also quite a bit of padding in these. The snakeskin pattern looks really pretty in person. They are very stylish and I get compliments every time I wear them. The balls of my feet are slightly wide compared to my heels and my arches are high. I usually wear a 9.5 in Seychelles, Nine West, Steve Madden, and Frye, and a 10 in Cole Haan. These were only available in a 10 and they fit well enough, although I would have gotten a 9.5 if it had been an option. Still, the extra half size looks and feels good. These are my summer go-to.
  • Vapor Glove 2 Posted: Reviewer: from Seattle Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Got these for day hiking and they quickly became my everyday-wear shoe. I love minimalist shoes and being able to splay out my toes and feel the ground beneath me. My feet feel nice and strong, they are never sore after wearing these after a long day, even when walking on concrete for hours. I don't even mind wearing them in the rain because they're airy and my feet dry quickly. Plus these are super cute and actually make my feet look small, which is really nice when you have big clown feet! They were also the perfect shoe when I fractured my heel - I couldn't wear anything with a thick heel because it put on too much pressure and my foot would ache horribly. Unfortunately, I've had them two years and after wearing them almost every day they are starting to wear down. The fabric on the inside, by the ball of the foot, has started to pull away from the insole so the white mesh interior is showing. It's a real shame because it's hard to find a barefoot shoe that isn't garish, so I might just end up getting a second pair.
  • Classic Slip-On™ Posted: Reviewer: from Arizona Overall: 5 Stars Comfort: 4 Stars Look: 5 Stars
    Amazing! I loved these shoes!!! Beautiful color!!! Even better in person!!

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